Privacy Policy

Effective Date: 01/01/2025

At Courtesy Heating and Cooling, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our website or contact our team.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Name, email address, phone number, and address (when you fill out a form or request service)

• Details about your HVAC needs or service requests

• Technical data (such as your IP address, browser type, and pages visited) via cookies or analytics tools

We only collect the information we need to provide our services and improve your experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your questions, service requests, or estimates

• Schedule appointments or follow up on jobs

• Improve our website and customer service

• Send updates or reminders (only if you’ve opted in)

We do not sell, trade, or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

We take reasonable steps to protect your data using secure systems and practices. While no method of transmission over the internet is 100% secure, we work hard to keep your information safe.

4. Cookies & Tracking

Our website may use cookies and analytics tools (like Google Analytics) to better understand how visitors use our site. This helps us improve our services. You can choose to disable cookies through your browser settings if you prefer.

5. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content on those sites.

6. Your Choices

You can:

• Request to view, change, or delete your personal information at any time

• Opt out of receiving emails or texts from us

• Disable cookies through your browser

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us